When it comes to home security, ADT continues to stand tall as one of the industry’s most recognized and trusted names. With a legacy spanning over 150 years, ADT has consistently adapted to new technologies and changing consumer expectations. But in 2025, does this legacy provider still measure up against newer, more agile competitors?
We performed an in-depth, hands-on test of ADT’s latest systems—both professionally installed and self-setup options—to evaluate its equipment, usability, monitoring service, customer support, and more. Below is our comprehensive, expert-backed review.
Quick Summary
- SecureScore™: 9.2 / 10
- Installation: Professional & DIY options
- Monitoring: 24/7 professional, with 12 U.S.-based centers
- Equipment: Google Nest-powered ecosystem
- Best For: Homeowners seeking long-term, professional-grade protection
What’s New with ADT in 2025?
ADT has made notable changes in recent years that reflect a shift toward modern smart home integration and customer flexibility:
- Self-Setup Options: ADT now supports DIY installation with its ADT Self Setup line, giving users a budget-friendly alternative.
- Google Nest Partnership: ADT has transitioned to Google Nest hardware, including cameras, doorbells, and thermostats.
- ADT Plus: A new system featuring a streamlined, hub-and-keypad setup replacing the touchscreen panel.
- Trusted Neighbor: A feature using facial recognition and smart locks to grant controlled access to trusted individuals.
These updates demonstrate that ADT isn’t resting on its reputation. Instead, it’s positioning itself as a competitive, future-forward home security provider.
Installation Experience: Traditional Meets Tech-Savvy
Professional Installation
For our main test, we opted for the full white-glove treatment. After an initial consultation—which was scheduled the very next day—a technician visited our home, helped us select the best equipment, and booked the installation for the following morning.
Two technicians installed the system and spent hours meticulously placing sensors, cameras, and locks. They ensured our entire home was secure, explained the ADT+ app features, and verified everything was functioning correctly before leaving.
DIY Option
Alternatively, ADT Self Setup lets you order equipment online, install it yourself, and select monitoring preferences—self or professional. The components are the same as professionally installed versions, minus the control panel in favor of a touch keypad and hub.
Verdict: If you value expert configuration and convenience, professional installation remains one of ADT’s standout features.
Equipment Quality: Durable, Stylish, and Smart
Our Package Included:
- 1 Base station
- 3 Door/window sensors
- 1 Motion detector
- 1 Google Nest Doorbell
- 1 Yale Smart Lock
- 1 ADT yard sign + 4 window decals
- ADT+ App
Additional Available Equipment:
- Google Nest Indoor & Outdoor Cams
- Nest Thermostats
- Smart plugs, lights, and keypads
- Glass break detectors
- GE-manufactured motion sensors
- Advanced entry sensors with color-matching
ADT’s hardware is a highlight. The integration of Google Nest devices introduces top-tier features like facial recognition, customizable activity zones, and intelligent notifications. Meanwhile, GE sensors deliver excellent reliability and longevity—some motion sensors even promise 7-year battery life.
Pro Tip: ADT sensors now come in customizable finishes to match your decor, a thoughtful touch we haven’t seen from many competitors.
Cameras: Powered by Google Nest
ADT exclusively provides Google Nest cameras, a smart move given Nest’s reputation for quality.
Features We Loved:
- 1080p HD with HDR: Clear visuals in any lighting
- AI-Powered Facial Recognition: Recognizes familiar faces and sends custom alerts
- Two-Way Audio: Talk to visitors or warn off intruders
- Custom Activity Zones: Configure motion areas to minimize false alerts
Our Only Gripe:
Nest cameras rely on cloud storage. While battery and plug-in models can store one hour of local footage, extended outages may leave blind spots unless you upgrade to Nest Aware for continuous recording.
Control Panel & App Experience
Control Panel
The standard ADT panel is functional but modest. At 7 inches, it’s smaller than Vivint’s Smart Hub. It lacks “silent arming” and advanced smart home controls. However, it offers:
- Cellular backup
- Battery support
- Panic buttons (police, fire, medical)
- Built-in camera for disarm log snapshots
- Weather and photo display
ADT+ App
The mobile app is where ADT truly excels. From arming the system and checking live camera feeds to controlling smart lights and thermostats, the app is intuitive and reliable. Automation routines and remote management are seamlessly handled, giving homeowners full control from their smartphone.
Monitoring Services: The Industry Benchmark
ADT’s 24/7 monitoring stands out thanks to its robust infrastructure.
What Sets ADT Apart:
- 12 Monitoring Centers: National redundancy for fast response
- SMART Monitoring: Group texting system for alarm verification
- Video Verification: Camera integration helps prioritize emergency dispatch
When we simulated a break-in, an ADT agent contacted us in under 60 seconds. That’s a faster response time than most providers we’ve tested.
Considerations:
- Cost: Monitoring ranges from $24.99 to $49.99/month, higher than some DIY alternatives
- Contracts: A 36-month agreement is required for professionally installed systems
- No Self-Monitoring for Professional Plans
Pricing Breakdown
| Package | Equipment Price | Monthly Monitoring (Self/Pro) |
|---|---|---|
| Build Your Own | From $269 | $24.99 / $29.99 |
| Security Starter | $349 | $24.99 / $29.99 |
| Video Essentials | $529 | $39.99 / $49.99 |
| Front Door Protection | $719 | $39.99 / $49.99 |
Tip: Watch for promotions. We scored a $719 bundle for $349.02 with extras like a free Nest Doorbell and Yale Smart Lock.
Daily Use: Seamless Integration into Life
ADT systems are designed to be unobtrusive and user-friendly. Once installed, the system requires minimal attention. The mobile app handled most of our interactions—from arming/disarming to controlling connected devices.
We appreciated:
- Silent arming via app
- Reliable alerts
- Automations (e.g., lights turning on when a door opens)
- Consistent remote access
Downsides to Consider
- Wiring Issues: One cable from the outdoor cam wasn’t concealed, though support agreed to fix it
- Old Equipment Not Removed: Legacy devices from prior ADT setups remain unless removed manually
- Control Panel Limitations: Smaller screen, less robust smart automation
- No Self-Monitoring on Pro Systems: Unlike SimpliSafe or Ring
How ADT Stacks Up Against Competitors
| Provider | Installation | Equipment Price | Monitoring | Smart Home Integration |
|---|---|---|---|---|
| ADT | Pro / DIY | $375+ | $24.99 – $49.99 | Strong (Nest + 3rd-party) |
| Vivint | Pro | $799+ | $29.99 – $49.99 | Excellent (built-in) |
| SimpliSafe | DIY | $250+ | $19.99 – $29.99 | Moderate |
| Ring | DIY | $200+ | $20 | Limited |
| abode | DIY | $299+ | $29.99 | Moderate |
Conclusion: ADT wins in monitoring, equipment durability, and brand reliability. Vivint is the smarter home option, but ADT’s simplicity and legacy trust may tip the scales.
Final Verdict: Is ADT Worth It?
Yes—especially for homeowners seeking a reliable, professionally monitored, and well-established security solution. While it comes with a higher price tag and longer contract, you get premium-grade equipment, world-class monitoring, and a platform that fits seamlessly into daily life.
If you live in an apartment or prefer no contracts, explore SimpliSafe or Ring. But for long-term peace of mind, ADT remains a top-tier choice.
Our Testing Process
Our security reviews are grounded in hands-on testing. We buy each system, install it (or observe pro installation), simulate break-ins and emergencies, and live with the system for weeks to months. The result? Honest, real-world insights that help you make confident, informed decisions.
